Last Updated: October 9, 2026
Heroes Fitness ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at heroesfitness.org and when you use the Rallix app.
When you fill out our contact form or request information, we may collect:
When you visit our website, we automatically collect certain information about your device and how you interact with our site, including:
This information is collected for analytics purposes to help us improve our website and services. It is stored locally and does not include personally identifiable information.
Food logs, training programs, workout history, goals, achievements, preferences, and other app activity may be saved to your Rallix account so you can use Rallix across devices, use app features, and track your progress, and so we can operate and improve Rallix and track usage.
Rallix is for general information, fitness tracking, and coaching support. It is not medical advice, diagnosis, or treatment, and it is not diet, nutrition, or health guidance from Rallix or from fatsecret. Rallix does not replace advice from a physician, registered dietitian, physical therapist, or other licensed healthcare professional.
Packaged and generic food information shown in search, barcode lookup, and the diary may come from the fatsecret Platform API. USDA FoodData Central may be used when fatsecret does not provide a match. Nutrition information from third-party databases may be incomplete, outdated, or inaccurate for a particular product. Check the product label when accuracy matters. By using the food log, you also agree to the fatsecret Platform API Terms of Use.
Reading steps is optional and off until you turn it on in the app. If you connect Apple Health (iPhone) or Health Connect (Android), Rallix asks only for permission to read your daily step count. Rallix does not read any other health data, and it never writes to Apple Health or Health Connect.
You can stop reading steps in Rallix at any time. You can also remove Rallix's access in the Health app on iPhone (Sharing, then Apps, then Rallix) or in Health Connect on Android. Deleting your Rallix account removes the step information saved to it, as described in section 7.1.
We use the information we collect to:
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
The Rallix app lets you add friends. If you use Community:
We store your display name, friend connections, requests, blocks and reports so Community can work. We do not use them for advertising. Community sharing features are optional. You can review or change sharing permissions, stop active sharing, block users, and delete your Rallix account from Account.
Do not use Community to harass, impersonate, threaten, exploit, or abuse another person, attempt to access information that was not shared with you, or misuse Rallix features in ways that interfere with other users or the service. We may restrict Community access or accounts used for abuse.
You may choose to share selected parts of your diary with a friend. You control what is shared, which may include calories, macros, food entries, and water. You also choose how far back access goes and whether sharing ends automatically or continues until you stop it.
Diary Sharing is one-way unless both people separately choose to share with each other. Sharing your diary does not automatically give you access to the other person's diary.
Your body weight, workouts, Weekly Reports, and private Rallix Coach commentary are not shared through Diary Sharing. You can stop sharing at any time, and a viewer can stop viewing. Removing or blocking a friend also ends active diary access.
You may share a copy of your workout program with a friend or request a copy of theirs. A shared program may include the program structure, exercises, workout schedule, current program week, and set and rep targets. It does not include the sender's workout history, weights used, logged reps, RPE, pain information, private Coach information, achievements, or nutrition data.
Once a workout program is added, it becomes the recipient's own independent copy. Later changes by the sender do not automatically change the recipient's program, and the copied program may remain after the friendship ends.
If you enable notifications, Rallix may send account, Community, workout, or Rallix Coach notifications. You can manage notification categories in Account settings and can also control notification permission through your device settings.
We use session cookies for administrative purposes only. These cookies are essential for the operation of our admin panel and do not track your browsing behavior across other websites.
Emails we send through SendGrid may include an open-tracking pixel and rewritten links so we can see whether a message was opened or a link was clicked, and so we can stop mailing addresses that bounce. This applies to marketing and sequence emails you have opted to receive. It is not used for advertising across other websites.
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
You have the right to:
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
You can delete your Rallix account in the app under Account. Deleting removes your sign-in account and the data saved to it, including your food diary, training, achievements, usage records, and Community name, friends, requests and blocks. Reports you made or that were made about you are kept without the links to your account, as described above. Food you shared that we approved as a public food stays available without your name or account attached.
Our backups are not edited when you delete your account. Copies in them age out on their normal schedule.
Rallix is provided "as is." Features, third-party services, and available data may change, become unavailable, or be withdrawn.
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions about this Privacy Policy or our data practices, please contact us: